Network Technician Program
Courses
Courses are taken online at the student's pace. Students have 1 week to complete each course and may complete them earlier if able.
Overview
The following courses are included in the training portion of the program. Following this table is a complete description of each course offered.
| Course |
Course Length |
| Network Fundamentals |
3.6 hours |
| Network Components |
3.5 hours |
| Network Devices |
2.5 hours |
| Network Protocols |
2.7 hours |
| Wide Area Networks |
1.8 hours |
| Wireless Networks |
2.2 hours |
| Network Addressing |
2.0 hours |
| Routing |
2.7 hours |
| Managing and Monitoring the Network |
2.7 hours |
| Troubleshooting the Network |
1.7 hours |
| Network Security |
3.0 hours |
| Total Training Time |
20 hours |
Classroom Sessions
There will be two 3-hour classroom sessions per month for the duration of the program. Students are expected to attend each session.
Online Sessions
Network Fundamentals
Overview/Description: The physical and logical 'shape' of a network is called the topology. Topologies have a great deal to do with how a network communicates and even what devices and media can be used on the network. As well, the scope of the network, for example, if it's a LAN, MAN, or WAN, can have an impact on the type of topology chosen for implementation on the network. This course covers the basic devices used in a network, such as servers, workstations, and hosts, and focuses on the different logical and physical topologies that networks can be based on. The course explores network architectures, including Ethernet, broadband, and XBasex technologies, and also examines access methods such as CSMA/CD and broadcast. In additional, the various scopes that can have a bearing on the type of topology put into operation are explained. This course maps to the CompTIA Network+ 2009 exam objectives for identifying physical and logical topologies, and categorizing LAN technology types and properties.
Target Audience: The audience for CompTIA Network+ 2009 training will comprise IT personnel with at least 9 months IT networking experience. Good computer literacy along with a sound technical acumen should be present. Students looking to acquire job skills, and to be trained specifically to pass the associated CompTIA Network+ (2009 Edition) certification exam will want to study this learning path.
Expected Duration: 2.0 hours
Lesson Objectives
- identify the function of basic components of a network
- distinguish between the different types of networks
Network LAN Topologies
- distinguish between the different network topologies
WAN Topologies
- distinguish between LAN topologies and WAN topologies
- identify the features and characteristics of a PSTN
Logical Network Topologies
- distinguish between centralized and decentralized networks
- distinguish between intranets, extranets, and the Internet
- identify the features and characteristics of a VPN and VLAN
Understanding Network Devices and Topologies
Network Media and Transmission
- distinguish between baseband and broadband forms of transmission
- recognize the transmission flaws associated with analog and digital signals
- recognize the basic features and characteristics of key Ethernet technologies
- recognize 802.3 physical media and their networking standards
Performance Factors
- recognize factors that affect transmission performance
Network Components
Overview/Description: In order for devices on a network to communicate, some type of medium has to be in place. Types of communication media include physical cable, copper or fiber optic, and can also refer to radio waves, such as in the case of wireless networks. This course covers the different standards that apply to network media and the types of media that can be used on a network, for instance twisted pair copper, coaxial, or fiber optic, as well as the connectors and other hardware required to allow the media to function correctly. Also, the logical operations of network media, for example transmission speeds, duplexing, and frequency, is explained. This course also describes how to install network media and how to verify that the installation is correct. This course maps to the CompTIA Network+ 2009 exam objectives for categorizing standard cable types and their properties and identifying common connector types. Exam objectives for differentiating and implementing appropriate wiring standards given a specific scenario, and installing components of wiring distribution are also covered in this course.
Target Audience: The audience for CompTIA Network+ 2009 training will comprise IT personnel with at least 9 months IT networking experience. Good computer literacy along with a sound technical acumen should be present. Students looking to acquire job skills, and to be trained specifically to pass the associated CompTIA Network+ (2009 Edition) certification exam will want to study this learning path.
Expected Duration: 1.5 hours
Lesson Objectives
- identify the features and characteristics of common types of cable
- recognize common connectors for network cables
- recognize solutions to problems related to the physical media used on a network, for a given scenario
Wiring Standards
- create a straight-through, crossover, and rollover cable
Installing Network Wiring
- recognize how to install network wiring in a telecommunications or equipment room
- recognize the functions of telecommuications and equipment rooms
Verifying Wiring Installation
- recognize how to verify wiring installation
- recognize how to verify a wiring terminaiton
Installing and Verifying Network Wiring
Networking Devices
Overview/Description: There are a variety of devices that are used on a network. Depending on the design and requirements of the network, the choice of devices put in place will vary. Some devices, such as routers and switches, will be found on almost every network, which other devices, such as wireless access points and content switches, are more specialized and will only be present if the needs of the network mandate them. This course describes network devices from the user level, which includes network interface cards, firewalls, and modems, to network level devices, such as routers, switches, and bridges. It also explains the logical operation of these devices and introduces some of the more specialized hardware and software that might be found in networks. This course maps to CompTIA's Network+ (2009) exam objectives for installing, configuring, and differentiating between common network devices. It also covers identifying the functions of specialized network devices and explaining the advanced features of a switch.
Target Audience: The audience for CompTIA Network+ 2009 training will comprise IT personnel with at least 9 months IT networking experience. Good computer literacy along with a sound technical acumen should be present. Students looking to acquire job skills, and to be trained specifically to pass the associated CompTIA Network+ (2009 Edition) certification exam will want to study this learning path.
Expected Duration: 1.5 hours
Lesson Objectives
- recognize the function of NICs, hubs, modems, and transceivers
- recognize the key considerations when using a DHCP server
- recognize the functions of different firewall technologies
Network-Level Devices
- distinguish between network-level devices
- recognize the function of wireless access points
Switch Functions
- recognize how switching works in VLANs
- recognize key aspects relating to advanced switch use
Specialized Network Devices
- recognize when the use of different specialized network devices are appropriate
Selecting Network Devices
Network Protocols
Overview/Description: In the late 1970s, those people working in the computer networking field felt that there was a need for a set of standards that could be used by anyone designing and developing applications and services that would need to communicate across a network. The Open Systems Interconnection (OSI) model was designed to meet this need. The OSI model is a set of communication standards, or protocols, that enable devices and applications to communicate with each other, regardless of their origin. These protocols are sets of formal rules that govern communication and allow developers to design applications or devices that can communicate with other designer's products without the need for direct collaboration between them. In this course, the OSI model is explained as is a wide range of protocols, including those that are part of the TCP/IP suite of protocols. The protocols are the foundation of netowrking and without them there would be no network and no Internet. This course maps to CompTIA's Network+ (2009) exam objective explain the function of each layer of the OSI model and for explaining the function of common networking protocols and identifying commonly used TCP and UDP default ports.
Target Audience: The audience for CompTIA Network+ 2009 training will comprise IT personnel with at least 9 months IT networking experience. Good computer literacy along with a sound technical acumen should be present. Students looking to acquire job skills, and to be trained specifically to pass the associated CompTIA Network+ (2009 Edition) certification exam will want to study this learning path.
Expected Duration: 3.0 hours
Lesson Objectives
- recognize the difference between the OSI model and the four-layer DoD model
- distinguish between the layers in the OSI model/li>
- recognize the basics of encapsulation and de-encapsulation
The TCP/IP Suite
- recognize the key factors of the TCP/IP suite's success
- recognize the functions of the TCP/IP services
TCP and IP
- recognize the key functions of IP
- recognize the functions and key characteristics of TCP
- recognize the TCP standards
Common TCP and UDP Port Numbers
- distinguish between TCP and UDP
- recognize the key features of UDP
- recognize the most common TCP and UDP ports
The TCP/IP Suite of Protocols
Transport Layer Protocols
- distinguish between the Transport layer protocols
- recognize the characteristics of UDP protocols
- recognize the characteristics of RTP
- recognize the characteristics of TLS
Session and Presentation Layer Protocols
- distinguish between the session and presentation layer protocols
Application Layer Protocols
- recognize Application layer protocol functions
Recognizing Protocols at the Host Layers
Wide Area Networks
Overview/Description: Wide Area Networks, or WANs, came about in 1965. WANs are defined as computer networks that cover a broad geographical area and use rotuers and public links to connect unrelated networks with each other. WANs differ from local area networks (LANs) in several ways. For instance, while LANs are typically owned by a single company or enterprise, WANs are a collaboration of a number of unrelated organizations and entities. As well, WANs generally have lower speed links than LANs and utilize a different set of technologies. This course describes how WANs function and the components that make them work. This course also covers the different types of WANs, including broadband technologies such as xDSL, cable systems. Also explored are some of the newer WAN technologies that are finding acceptance, such as line of sight wireless and satellite. This course maps to CompTIA's Network+ (2009) exam objectives to categorize WAN technology types and properties.
Target Audience: The audience for CompTIA Network+ 2009 training will comprise IT personnel with at least 9 months IT networking experience. Good computer literacy along with a sound technical acumen should be present. Students looking to acquire job skills, and to be trained specifically to pass the associated CompTIA Network+ (2009 Edition) certification exam will want to study this learning path.
Expected Duration: 1.5 hours
Lesson Objectives
Packet vs Circuit Switching
- distinguish between packet and circuit switching
- recognize how circuit switching works/li>
- recognize how packet switching works/li>
- distinguish between connectionless and connection oriented data transmission
WAN Transmission Media
- recognize the capabilities of WAN transmission media
- identify the basic WAN transmission media
WAN Types
- distinguish between the uses of ADSL, SDSL, VDSL, and cable modems
- recognize the basic characteristics of T1/E1, T3/E3, Sonet, OC-x, and MPLS WAN types
- distinguish between different satellite systems
Frame Relay, ISDN, and ATM
- recognize the basic functions of ISDN
- distinguish between Frame Relay and ATM
Understanding WANs
Wireless Networks
Overview/Description: Wireless networks are one of the fastest growing sectors in networking today. The convenience and simplicity of wireless technology contributed to its explosive growth over the last few years. However, with popularity comes problems. Stability, interoperability, and security are just some of the issues that must be addressed when considering or implementing wireless networks. This course introduces the 802.11x wireless standards and describes the components of basic wireless networks. This course also describes how to implement wireless networks while ensuring security, stability, and interoperability between the various standards available today. The course will also look at what the future may hold for wireless networking. This course maps to CompTIA's Network+ (2009) exam objectives for the characteristics of wireless communication standards, security standards, and the devices and procedures for implementing a basic wireless network.
Target Audience: The audience for CompTIA Network+ 2009 training will comprise IT personnel with at least 9 months IT networking experience. Good computer literacy along with a sound technical acumen should be present. Students looking to acquire job skills, and to be trained specifically to pass the associated CompTIA Network+ (2009 Edition) certification exam will want to study this learning path.
Expected Duration: 1.5 hours
Lesson Objectives
The 802.11x Standard
- recognize the features and characteristics of wireless networks
- recognize the roles of various organizations for the development of wireless communication/li>
- distinguish between the functions of different spread spectrum technologies/li>
- recognize the 802.11 standards
Wireless Security Options
- distinguish between the uses of basic wireless authentication and encryption opitons
- recognize how TKIP, WPA, WEP, and RADIUS works
Designing Wireless Communication
Installing the Client and Access Point
- recognize the most appropriate way of setting up the access point and antenna for a wireless network
- distinguish between the uses of different types of antennas
- recognize how to install wireless networks and configure frequency and channels
Configuring Wireless Security
- identify the risks of wireless networks
- recognize how to secure a wireless LAN by switching off beacon broadcasts and changing the network identifier
Installing a Wireless Network
Network Addressing
Overview/Description: In order for devices to be part of a network, each must have at least one unique address. All network devices have a hardware address but communication is enabled through the use of logical addresses, most commonly IP addresses. This course describes the two most common types of network addresses - MAC addresses and IP addresses. The details of IP addressing including how they are assigned, the different classes and how IP addressing is configured is explained along with the ways in which the shortage of IPv4 addresses is being dealt with. Solutions to the IP address translation, and Classless Interdomain Routing (CIDR) is covered. This course also explains what subnetting is and how it is used to segment and organize networks. This course maps to CompTIA's Network+ (2009) exam objectives to evalutate the proper use of addressing tecnologies and addressing schemes.
Target Audience: The audience for CompTIA Network+ 2009 training will comprise IT personnel with at least 9 months IT networking experience. Good computer literacy along with a sound technical acumen should be present. Students looking to acquire job skills, and to be trained specifically to pass the associated CompTIA Network+ (2009 Edition) certification exam will want to study this learning path.
Expected Duration: 1.5 hours
Lesson Objectives
MAC Addressing
- recognize what a MAC address is and how hexadecimal numbers are converted to decimal numbers
IP Addressing
- distinguish between IP address classes
- recognize the composition of an IP address and convert decimal values to binary values
- distinguish between unicasting, broadcasting, and multicasting
- recognize the differences between IPv4 and IPv6
Understanding Address Types
Subnetting
- recognize how to perform subnetting
- recognize what a subnet mask is
- recognize ways to conserve IP addresses
NAT, PAT, and SNAT
- recognize how address translation works
IP Address Assignment
- recognize the basic options in address assignment
- recognize how DHCP assignment works
Implementing Subnets
Routing
Overview/Description: Routing is the process of selection of paths over whcih to send netowrk traffic. Routing paths are selected by a numbe rof criteria, inclding cost, admiistrative distance, and available bandwidth. Evaluation of the criteria is generally performed by routers, which is known as dynamic routing, although paths can also be selected manually, which is known as static routing. This course covers many of the routing concepts, indcuding dynamic and static routing, as well as the criteria used to make path seletion decisions. As well, this course examines the dynamic protocols used in routing, such as RIP, OSPF, EIGRP, and BGP. IPv6, which has some unique routing characteristics and uses its own dynamic routing protocols, is also examined. This course mpas to the CompTIA Network+ (2009) exam objectives to identify common IPv4 and IPv6 routing protocols and to explain the purpose and properties of routing.
Target Audience: The audience for CompTIA Network+ 2009 training will comprise IT personnel with at least 9 months IT networking experience. Good computer literacy along with a sound technical acumen should be present. Students looking to acquire job skills, and to be trained specifically to pass the associated CompTIA Network+ (2009 Edition) certification exam will want to study this learning path.
Expected Duration: 1 hour
Lesson Objectives
Routing Fundamentials
- recognize the fundamentals of routing
- distinguish between link-state and distance-vector protocols
IPv6 Routing
- distinguish between IPv4 and IPv6 routing
Link-State Routing Protocols
- distinguish between link-state routing protocols
- recognize the functions of OSPF routing protocols
- recognize how IS-IS routing protocols work
- recognize how OSPFv3 routing protocols works
Distance-vector and Hybrid Routing Protocols
- distinguish between different distance-vector protocols
- recognize how RIP protocols work
- recognize how BGP protocols work
- recognize how EIGRP and EIGRPv6 works
Understanding Routing Protocols
Managing and Monitoring the Network
Overview/Description: The task of managing and monitoring a network falls to the network administrator. In order to do a thorough job, administrators need to be aware of the processes, procedures, and tools that they can and should use in order to accomplish their goals. Proper management and monitoring of a network can forestall many problems that commonly occur in a network environment as well as make troubleshooting problems that do arise that much easier. This course describes how to document and diagram the network environment and the procedures that should be in place to ensure that all documentation is up to date. In addition, the tools that network administrators can use to gather the information they need to create their documentation and to build policies and procedures is also covered. This course maps the CompTIA Network+ (2009) objectives that cover using network monitoring to identify performance and connectivity issue, procedures for evaluating the network based on configuration management documentation, and identifying the types of management documentation used in a network environment.
Target Audience: The audience for CompTIA Network+ 2009 training will comprise IT personnel with at least 9 months IT networking experience. Good computer literacy along with a sound technical acumen should be present. Students looking to acquire job skills, and to be trained specifically to pass the associated CompTIA Network+ (2009 Edition) certification exam will want to study this learning path.
Expected Duration: 160 Minutes
Lesson Objectives
Creating Network Diagrams
- recognize how physical and logical network diagrams are used
- recognize how to construct a network diagram
Creating Network Documentation
- recognize what is included in a documentation baseline
- recognize how documentation is used
- recognize what is appropriate to include in a network documentation
- recognize the role of an update log
- recognize how to document policy
Creating Network Diagrams and Documentation
Network Monitoring Tools
- recognize the functions of SNMP and RMON
- recognize how to use common monitoring tools
- recognize the functions of sniffers
Understanding Log Files
- recognize different types of log files
Utilizing Monitoring Tools
Troubleshooting the Network
Overview/Description: Even in the best designed and managed networks, problems will arise. Knowing hte proper troubleshooting methodology and being familiar with the many tools - both software and hardware - available to troubleshoot network issues will make the task of finding and solving problems that much easier. This course describes basic troubleshooting practices, including the steps for information gathering and documentation, to use to solve all sorts of issues. Common issues that can occur in modern networks are outlined along with many of the different hardware and software tools that can be used to find and resolve issues are explained. This course maps to the CompTIA's Network+ (2009) objectives that cover implementing a network troubleshooting methodology given a specific scenario, as well as the objective for troubleshooting common connectivity issues, selecting the using the appropriate tool, and applying and documenting the final solution.
Target Audience: The audience for CompTIA Network+ 2009 training will comprise IT personnel with at least 9 months IT networking experience. Good computer literacy along with a sound technical acumen should be present. Students looking to acquire job skills, and to be trained specifically to pass the associated CompTIA Network+ (2009 Edition) certification exam will want to study this learning path.
Expected Duration: 2.0 hours
Lesson Objectives
Network Troubleshooting Methodology
- recognize the steps involved in troubleshooting networks
- recognize how to perform information gathering
- recognize how to plan and implement an action plan
- recognize how a solution to a network problem should be documented
Software Tools for Network Troubleshooting
- recognize the basic functions of network monitors, protocol analyzers, and wireless network testers
- distinguish between protocol analyzers and performance-monitoring tools
- recognize the functions of common windows troubleshooting tools
- recognize the functions of Linux troubleshooting tools
Hardware Tools for Troubleshooting Networks
- recognize the functions of hardware tools for troubleshooting networks
- recognize the fuctions of wireless network testers in network troubleshooting
Utilizing Troubleshooting Tools
Physical Network Issues
- recognize how cross talk, attenuation, and interference affects networks
- recognize how opens and shorts affect networks
Logical Network Issues
- recognize how duplex issues affect a network
- recognize how addressing errors can be detected
- recognize how switching/routing loops and route problems are detected in a network
Wireless Network Issues
- recognize configuration issues with wireless networks
- recognize how the environment can affect a wireless network
Understanding Network Issues
Network Security
Overview/Description: The need for network security has grown immensely in recent years and as a consequence, security technologies have tgrown as well. Security technologies can take the form of protocols, applications, aand hardware devices, and many, if not all, of these things can be found in today's enterprise networks as well as most home networks. This course focuses on the threats facing today's networks and information, and the steps administrators can take to mitigate these breaches and to recover from threats that get past network defenses. In addition, types of security software, such as antivirus and anti-spyware scanners are covered, along with the various protocols and services, such as SSH and SSL, used in an overall network security system. Also described are basic security procedures including policy creation, user training, and software patching and updating. This course maps to the CompTIA Network+ (2009) exam objectives for explaining the funciton of hardware and software security devices and the issues that affect device security, explaining common features of a firewall, explaining the methods of network access security and user authentication, and identifying common security threats and mitigation techniques.
Target Audience:The audience for CompTIA Network+ 2009 training will comprise IT personnel with at least 9 months IT networking experience. Good computer literacy along with a sound technical acumen should be present. Students looking to acquire job skills, and to be trained specifically to pass the associated CompTIA Network+ (2009 Edition) certification exam will want to study this learning path.
Expected Duration: 2.5 hours
Lesson Objectives
Common Network Security Threats
- recognize basic attack types
- recognize how viruses work and how to defend against malicious code
- recognize different ways "social engineering" can be used when attacking a network
Mitigating Network Security Threats
- recognize what should be included in security policies
- distinguish between different types of security audits
- recognize how patches and updates affect network security
- recognize how education can affect network security
Network Access Security
- recognize the most appropriate protocol to use in a given situation
- recognize how access can be restricted by MAC and IP filtering
- recognize the functions of tunneling protocols
Identifying Network Security Threats
Firewall Technology
- recognize basic functions of firewalls
- recognize common scanning techniques
- distinguish between stateful and stateless firewalls
- recognize how contect filtering works
Network Security Devices
- recognize how to work with incident response-based Intrusion Detection Systems
- recognize the functions of host-based and network-based Intrusion Detection Systems
- recognize the functions of an Intrusion Detection System
- recognize how to configure a VPN access
Network Device Security
- recognize the functions of physical security and authentication
- recognize the security risks of hardware and transmissions
- recognize the functions of common access protocols
Identifying Security Solutions
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