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Program Overview What is a Desktop Support Techncian? Certification Prerequisites Courses Test Preparation Internship Job Search Main Menu	Desktop Support Techncian Program Program Overview This program was created for individuals who are interested in becoming working in a desktop support or Help Desk position. The goal is successful completion of the Microsoft Certified Desktop Support Technician (MCDST) certification. The program is broken down into four segments: training, test preparation, internship, and job search. The entire program should take 11 months or less to complete. The schedule is as follows: Training: 12 weeks Test Prep: 8 weeks Internship: 16 weeks Job Search: 8 weeks There are nine courses offered for the Desktop Support Technician track. Generally students are expected to complete all assignments by their due date, this usually means completing one course each week. On average each course takes 2 1/2 hours to complete. All courses are self-paced and offered online. Students do not have to complete a course in one sitting, and may save their progress at different points and return to complete the course when it is convenient. Most courses include sample tests to help the student gauge their progress and comprehension of the subject matter. For some courses, students will be provided with printed study materials. Next Page: What is a Desktop Support Techncian?